For all Gemz available online, processing and shipping will take between 3-7 business days after date of purchase. For all customizable Gemz, processing and shipping will take 14-21 business days after date of purchase

All items are final sale unless a customized item is spelled wrong or missing a letter There are absolutely no exchanges

Unfortunately, not if the package has already been shipped prior to contacting us. So be sure to communicate changes IMMEDIATELY!

All Gemz can be worn up to 1 year as they are 18k gold plated, 24kgold plated, or stainless steel. Is the jewelry waterproof? While our Gemz can be worn in the shower and/or at the pool, IT IS NOT RECOMMNDED if you want it to last a year plus